Two-founder operator boutique · Singapore · SEA · Greater China

Operators advising operators.

AI-augmented Product Management for Telecom, Payments, Marketplaces and the Creator Economy — built by operators, in English and Mandarin.

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Operator track records from
  • Tier-1 SEA telco
  • Regulated digital platform
  • Regional e-commerce marketplace
  • Global ERP vendor
  • Japanese R&D lab

Why DALMAS

Four reasons clients pick us over a Big-4 deck or a generic AI workshop.

Operator credibility, not slideware

Shipped wins inside Tier-1 SEA telcos, regulated digital platforms, regional marketplaces and a global ERP vendor. The pitch is backed by specific products and measurable outcomes — references available under NDA.

Builders, not just briefers

We write code, run SQL, build Claude Code prototypes, and ship integrations. Engagements end with working artefacts, not just reports.

Bilingual reach across SEA & Greater China

Native English + Mandarin product leadership. A rare capability for a Singapore boutique — especially for China-HQ platforms expanding into SEA.

Regulated-market fluency, end-to-end

Hands-on KYC (telecom), KYB (regulated 2-sided platforms), and payments rails (Stripe / PayPal). We own the regulated-onboarding niche from first principles.

How we help

Efficiency, cost, risk and AI spend — measured, not promised.

Every engagement is framed around one of four outcome levers. We lead with value, not hourly cost.

Efficiency uplift

We cut turnaround in the workflows that matter — onboarding, settlement, decisioning, release.

  • >75% turnaround reduction via RPA at a Tier-1 telco
  • Partner onboarding weeks → days
  • Partner settlement days → hours

Cost savings

Operator delivery replaces multi-tier agency markup. Fixed-fee scopes mean no open-ended burn.

  • Two seniors at boutique rates, not a pyramid
  • Fixed-fee or retainer — never billable-hour drift
  • Outcome-based pricing available for mature clients

Risk avoidance

Regulated workflows designed by people who've shipped them inside telcos, marketplaces and regulated digital platforms.

  • KYC / KYB done right the first time
  • Fraud, dunning and chargeback patterns from live ops
  • Compliance-aware AI — not a black box

AI spend discipline

Most AI pilots overpay for the wrong model, the wrong context window, or the wrong workflow. We size the spend to the job.

  • Right-size the model — Haiku > Opus where it lands
  • Prompt caching, batch and Files API where they pay back
  • Kill prompt-bloat that silently 10×'s your bill

Services

Four super-lanes. Most engagements combine more than one.

Lane A · Horizontal

AI-Native Product Craft

The signature differentiator. Sellable to any industry. We bring AI into the way product teams plan, spec, prototype and ship.

  • AI Delivery Diagnostic — 2–3 weeks, prioritised AI-uplift roadmap.
  • Claude Code Prototyping Sprint — 2–4 weeks, working prototype, not slides.
  • AI Agents for PMO — bespoke prompts & agents for product ops.
Lane B · Regulated

Onboarding & Payments

End-to-end KYC, KYB, billing, fraud and dunning — designed by people who've shipped them inside Tier-1 telcos and regulated digital platforms.

  • Payments & Onboarding Sprint — Stripe / PayPal, billing, KYC, secure flows.
  • Creator-Ops & KYB Sprint — onboarding, settlement, agency ops, platform health.
  • Compliance-aware AI buildouts — automation that auditors accept.
Lane C · Vertical

Industry Audits & Sprints

Deep-vertical engagements where the founder team has lived the problem on the operator side.

  • Telecom Digital Platform Audit — prepaid, eSIM, MRR, subscription billing.
  • Marketplace Performance Audit — search, assortment, top-item, GMV uplift.
Lane D · Embedded

Fractional & Bilingual PM

For scale-ups and China-HQ platforms entering SEA who need senior, bilingual product leadership without a full-time hire.

  • Fractional PM — embedded senior PM on a monthly retainer.
  • Bilingual PM Engagement — English + Mandarin product translation and steering.
  • Joint two-founder engagements — both seniors delivering in parallel.

Founders

Two operators. One AI-native craft.

Complementary track records across telecom, payments, marketplaces, regulated platforms and enterprise/ERP.

Founding Partner — Telecom & Payments

11 years · Singapore · English

Enterprise systems → telecom → platforms. Led a Tier-1 SEA telco's eSIM launch and prepaid platform transformation: ~50% active-user growth, double-digit MRR uplift, >75% TAT reduction via RPA.

  • Telecom
  • Payments
  • KYC
  • SQL · C# · TypeScript
  • Claude Code

Founding Partner — Marketplaces & Regulated Onboarding

~7 years · Singapore · English + Mandarin (native)

NLP/AI → enterprise systems → marketplace → regulated 2-sided platforms. Cut a regulated digital platform's partner onboarding from weeks to days and settlement from days to hours via AI-augmented compliance. Drove top-item discovery (~25% AB order uplift) and a seller assortment hub (~4× seller DAU) on a regional e-commerce marketplace.

  • Marketplaces
  • Regulated platforms
  • KYB
  • NLP/AI
  • Python · Node.js · Azure
  • PMP

Industries we serve

Six segments. Each backed by a shipped track record.

Telcos & MVNOs

Tier-1 telcos and regional MVNOs across SEA. Prepaid digitisation, eSIM, MRR, subscription billing, KYC modernisation.

Entry offer: Telecom Digital Platform Audit

E-commerce Marketplaces

Regional marketplaces and brand DTC. Search, assortment, top-item strategy, seller traffic, GMV uplift.

Entry offer: Marketplace Performance Audit

Creator Economy & Live-commerce

Live-commerce platforms, regional creator networks, agency operations. Onboarding, settlement, platform health, monetisation.

Entry offer: Creator-Ops & KYB Sprint

Payments-heavy SaaS / Fintech

Subscription SaaS and regulated digital platforms. Stripe, PayPal, KYC/KYB, dunning, fraud, secure flows.

Entry offer: Payments & Onboarding Sprint

China-HQ Tech in SEA

Major China-HQ platforms entering SEA. Bilingual product translation and SG/SEA regulatory steering.

Entry offer: Bilingual PM Engagement

Scale-ups (AI-augmented PM)

Series A–C SaaS and B2B platforms. Claude Code prototyping, prompt libraries for PMs, agent-assisted PMO, fractional PM.

Entry offer: AI Delivery Diagnostic

Selected outcomes

Numbers our founders have personally shipped.

>75%
TAT reduction via RPA · Tier-1 telco
~50%
Active user growth · Telco prepaid
~10%
MRR uplift · Telco subscription
60%+
Faster partner onboarding · Regulated platform
90%+
Faster partner settlement · Regulated platform
~25%
AB order uplift · Marketplace top-item
~4×
Seller DAU · Marketplace seller hub
>98%
GMV target · Global brand mega-campaigns

Engagement model

Fixed-fee scopes. Senior delivery. No pyramid.

Pricing principles — we lead with value framing (MRR uplift, GMV uplift, faster onboarding), not hourly cost. Hourly is reserved for advisory; everything else is fixed-fee or retainer. Joint two-founder engagements price at 1.6–1.8× a single-founder fee — clients are getting two seniors, not a junior PM.

Got a stalled product bet, a regulated workflow, or an AI pilot that's drifting?

Tell us the lever you want to move. We'll come back within two working days with whether we're the right fit and a scoped proposal.

contact@dalmas.consulting

Singapore · Southeast Asia · Greater China · English + Mandarin